FAQ

About orders

You can pay with a major credit card (Visa / MasterCard / AMEX / Diners Club).

After the order is completed, the order completion email will be automatically sent to the registered e -mail address. In some cases, there is a possibility that it is distributed to the spam mail folder, so please check it. If you do not receive it, please contact us for details of your order.

If you wish to cancel after the order is completed, please contact us from the inquiry form. Please note that we cannot accept cancellations for orders that have already been shipped.

In principle, returns and refunds will be accepted only if the product is defective. We do not accept returns or refunds for your convenience. For details, please check here (delivery policy).

Taxes in each country may be incurred separately from the product price and shipping fee. Please note that the customer's burden will be borne by the import tax and related fees.

About delivery

Only Thailand can be shipped.

We will ship by EMS or DHL.

The postage varies depending on the destination country. Please check the amount displayed when purchasing the product.

Normally, we will ship within 7 days from your order.

HerePlease contact us.